I recently had the pleasure of working with Hayden Purcell at Innovative Fitness Solutions, and the experience was nothing short of exceptional. From the moment I arrived, I was impressed by Hayden’s professionalism, knowledge, and genuine passion for fitness. He took the time to understand my specific needs for my gym and helped me select an assisted pull-up and dip machine that has already become a favorite among my clients.
In addition to the initial purchase, Hayden’s expertise and accommodating nature made it easy for me to confidently add two more pieces of equipment to my order. His dedication to customer satisfaction stood out as he went above and beyond to ensure everything was securely tied down on my trailer for the long drive back to Greenville, South Carolina. He didn’t let me leave until he was confident the equipment was safe for the journey—attention to detail you don’t often find.
What truly sets Hayden apart is his follow-through. The week after my visit, he personally delivered a third piece of equipment I couldn’t transport during my initial trip. Not only did he bring it down, but he stayed until it was fully assembled and perfectly positioned in my gym. This level of care and service is rare and deeply appreciated.
I can confidently say that I’ll be purchasing more equipment from Hayden and his team in the future. If you’re looking for high-quality fitness equipment and outstanding customer service, Innovative Fitness Solutions is the place to go. Hayden and his team are an A+ in my book for a job well done!
Steven Pickens, Owner Right Jab Fitness Greenville SC
