Innovative Fitness did such a wonderful job with our cardio suite, that we asked Chris Conti and his staff to come back and upgrade our weight machines. Our high rise condominium presents many challenges to even the most experienced contractors — we have an overbooked service elevator and no street parking. The installation crew showed up on time and finished early. When they were done, they left the place looking like a beautiful showroom. We wanted a commercial level fitness center but we didn’t have the budget for it. Chris strategically mixed commercial and light commercial pieces to give us a gym that will rival our competition when the real estate market finally softens in our area. Although our budget was modest, Chris provided the same impeccable service he gives to his commercial multi-million dollar clients. Innovative Fitness was great to work with and their service doesn’t just stop with equipment sales and installation. They have been terrific about providing warranty service in a timely, efficient manner.
Robyn Siani, Metropolis Condominiums Fitness Committee Member
Thank you for your kind words Robyn. It was a pleasure to work with you and the staff at Metropolis Condominiums. We hope you enjoy your new fitness center.
Innovative Fitness
It’s easy to give a good review when everything goes right, as was the case with our cardio suite installation. When something goes wrong, that’s when the content of your vendor’s character is revealed. During out strength suite installation, two pieces were delivered with serious problems. Although Innovative Fitness installers did everything in their power to make the equipment work, we decided that we wanted it replaced. When we called Chris to discuss the matter, Chris had already selected better equipment for our review and approval. He then arranged for the replacement pieces to be delivered very quickly at no extra cost to us. Chris and his staff went above and beyond the call of duty to make things right for our community. It is for this reason that I amending my review: you can count on Innovative Fitness to given you excellent service no matter what happens.
Robyn Siani, Metropolis Condominiums Fitness Committee Member